Exploring the Use of Reference Management Software (RMS) in Academic Writing among Postgraduate Medical Professionals in Sri Lanka

Abstract

This study explores the use of Reference Management Software (RMS) among postgraduate medical professionals in Sri Lanka, focusing on awareness, usage patterns, challenges, and its influence on academic writing. A Google Forms survey was conducted among 116 postgraduate medical trainees who participated in the PGIM library orientation programme in the year 2024. The findings show that Mendeley (86.4%) is the most preferred RMS, while  Zotero (6.4%) and EndNote (5.6%) have lower rates. A majority (70.7%) learned about RMS through the PGIM Library Orientation Program. Registrars (42.2%) were the most frequent users, with lower adoption among Medical Officers and Pre-Registrars. Key benefits identified include time saving (75%), citation accuracy (67.2%), error reduction (73.3%), and improved organization of academic work (77.6%). While 87.1% found RMS helpful for citation management, only 56% believed it systematically manages references, and just 14.7% used collaborative features. Nearly 28.4% faced usability challenges, including difficulties citing specific sources. This study concludes that RMS enhance academic writing efficiency but highlights the needs for improved training and support. Expanding training programmes   addressing usability concerns could increase adoption and contribute to higher research productivity and academic integrity.